When there are data center network issues with our servers, JaguarPC's own website and helpdesk is also inaccessible. This makes it difficult for us to report issues or get updates about ongoing issues.
I strongly suggest that the JaguarPC website and helpdesk be moved to a data center different from where clients are housed so that there will still be a point of communication in case of data center network issues.
I guess it goes without saying that this should also be implemented with JaguarPC's sister companies like ResellerZoom, HostingZoom, etc. (which I also have accounts). They too, appear to be offline when there are data center network issues.