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This is a discussion on Cannot authenticate in the Hosting Talk & Chit-chat forum
I cannot successfully login through any popup login prompt. I can login at a web page by filling in the username and password fields, but ...

  1. #1
    kgb
    Join Date
    Sep 2005
    Posts
    14

    Cannot authenticate

    I cannot successfully login through any popup login prompt. I can login at a web page by filling in the username and password fields, but not when those same fields show up in a popup. I get three attempts, enter the information correctly, then get denied access.

    I have had the same problem on another website and suspect it's a browser settings problem, but cannot locate the settings to change.

    I'm on IE 6, sp2.

  2. #2
    Wookiee JPC-Les's Avatar
    Join Date
    May 2002
    Location
    The Exogorths belly
    Posts
    1,558
    There was an old cpanel bug that made this happen. I thought it was resolved however it may have cropped back up. PM me with your domain or submit a support ticket and mention my name in it and we will look into it.
    (pm) | (email) Les, Chief Operations Officer

    Need a Manager?
    (pm) | (email) Greg, Chief Executive Officer

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