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Can anyone from JPC give us an update on the DNS issues? Thanks. ...

  1. #1
    Ron
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    Can anyone from JPC give us an update on the DNS issues?

    Can anyone from JPC give us an update on the DNS issues?

    Thanks.

  2. #2
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    I thought it had gone away, but it's definitely back. My page load times (for pages that use web services) are around 11 seconds on the server -- they should be around 1.5-3 seconds.

  3. #3
    Banned JPC-Veena's Avatar
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    Ron,

    I am not aware of any new dns issues, all dns problems with the primary nameserver were resolved last saturday.

    akreider2,

    Please open a support ticket so we can check the cause for your problem.

  4. #4
    Ron
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    That's great. Thanks for the answer, Veena.

    However, it would have been nice if someone told me/us when it was fixed. It's not like the DNS problems had been a secret, they had been discussed repeatedly here in the forums, and I there must have been dozens of visits to the forums by various JPC folks over the last 4 or 5 days.

    This thread was unanswered for a day and a half, too. I guess it was up to me to open a ticket and ask what the status is and then post the answers on the forum.

    /rant off

  5. #5
    Ron
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    Quote Originally Posted by akreider2 View Post
    I thought it had gone away, but it's definitely back. My page load times (for pages that use web services) are around 11 seconds on the server -- they should be around 1.5-3 seconds.
    You'll have to document it.
    I suggest you login through SSH and type
    Code:
    wget google.com
    Your response should look similar to this:
    Code:
    $ wget google.com
    --12:43:44--  http://google.com/
               => `index.html'
    Resolving google.com... 64.233.167.99, 64.233.187.99, 72.14.207.99
    Connecting to google.com|64.233.167.99|:80... connected.
    HTTP request sent, awaiting response... 302 Found
    Location: http://www.google.com/ [following]
    --12:43:45--  http://www.google.com/
               => `index.html'
    Resolving www.google.com... 216.239.51.104, 216.239.51.99
    Connecting to www.google.com|216.239.51.104|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: unspecified [text/html]
    [snipped] 
    
    12:43:45 (180.55 MB/s) - `index.html' saved [3597]
    Rather than something like this:
    Code:
    wget google.com 
    --21:45:21-- http://google.com/ 
    => `index.html.1' 
    Resolving google.com... 64.233.167.99, 64.233.187.99, 72.14.207.99 
    Connecting to google.com|64.233.167.99|:80... connected. 
    HTTP request sent, awaiting response... 302 Found 
    Location: http://www.google.com/ [following] 
    --21:45:37-- http://www.google.com/ 
    => `index.html.1' 
    Resolving www.google.com... 216.239.51.104, 216.239.51.99 
    Connecting to www.google.com|216.239.51.104|:80... connected. 
    HTTP request sent, awaiting response... 200 OK 
    Length: unspecified [text/html] 
    [snipped] 
    
    21:45:47 (163.22 MB/s) - `index.html.1' saved [3423]
    Good luck.

  6. #6
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    Strange. So it wasn't working at 4am (EST). Now it's working fine.

  7. #7
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    Jaguar finally fixed my problem after I sent them a log of time periods when it was slow (4 periods during the past two months):

    "I changed the Resolver Nameservers on the server as the old resolvers don't have enough memory and when the memory reaches its limit they start responding slowly."

  8. #8
    Ron
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    LOL

    Thanks for the update!!!
    Good luck

  9. #9
    Yeah, I know a LOT! Vin DSL's Avatar
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    How come you guys are glued to UK servers now
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    No Guts, No Story! VinDSL 2010

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