Why Tikcet System is to slow to solve the problems ?
I can see my site sice 2 days ago, and I am not have a solution yet. :-(
my site is riosur.com
thanks in advance
Jorge V.S.'021104
(888) 338-5261
This is a discussion on Ticket System, slow ? in the Hosting Talk & Chit-chat forum
Why Tikcet System is to slow to solve the problems ?
I can see my site sice 2 days ago, and I am not have ...
Why Tikcet System is to slow to solve the problems ?
I can see my site sice 2 days ago, and I am not have a solution yet. :-(
my site is riosur.com
thanks in advance
Jorge V.S.'021104
I can view your site fine with the domain and ip.
Anyone else want to test this and confirm
riosur.com
I was unable to view the site with domain name and by using IP. Both came up as "cannot find server"
I cna't see my site, if i put riosur.com i go to saigumi site, not to riosur site.
:-(
Jorge V.S.'021104
Open a trouble ticket to explain that your domain (riosur.com) is pointing to the wrong website (saigumi). Ask them to verify/correct the IP address for your domain in their DNS servers.
by the way, I could load your domain properly, but also saw the saigumi website.
Curious? Check out my main activities at http://www.elmerproductions.com/igor
Your ip is 66.227.60.70 , the dns zone was wrong and has been corrected .
Now with http://riosur.com I go to my site, but with http://www.riosur.com I go to saigumi site
the ticket that I opened is unaswerd jet.
Jorge V.S.'021104
Gosh, I get the Saigumi site whether I put in riosur.com or with the www in front.
Maggie
I get to the riosur site via both addresses.
**********************************
TODAY AGAING MY DOMAIN POINTS TO SAIGUMI SITE WITH WWW.RIOSUR.COM AND RIOSUR.COM
PLEASE CORRECT THE PROBLEM NOW !!!!!!
I WILL NO PAY MY HOSTING THIS MONTH UNTIL YOU SOLVE THE PROBLEM DEFINITLY.
Jorge V.S.'021105
PS: Why You don't answer my tikects ?
The correct site comes up for me, both with and without the WWW.
--Jason
Jason:
Where are you ?
I always get the wrong site for my domain.
I clear cahce, and test with orther borwsrs and the problem is the same :-(
Jorge V.S.'021105
I'm in Rochester, NY. Here's what I get for output when I do an nslookup from my computer:
C:\>nslookup riosur.com
Server: ns1.isc.rit.edu
Address: 129.21.3.17
Non-authoritative answer:
Name: riosur.com
Address: 66.227.60.70
=======================
C:\>nslookup www.riosur.com
Server: ns1.isc.rit.edu
Address: 129.21.3.17
Non-authoritative answer:
Name: riosur.com
Address: 66.227.60.70
Aliases: www.riosur.com
--Jason
I get the correct site now, too. But I can confirm that I was seeing the Saigumi until yesterday (about 20 hours ago).
It looks like you've been fixed up as a result of the general DNS sweep. Greg apparently told a few users that some techs would be going through the DNS zone records to assure that everyone was pointed to the right IP.
I can see it by ip, but not by name :-(
Jorge V.S.'021105
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