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It appears that Hotmail (@msn.com) is blocking all messages originating from the server IP range which hosts my domains on JagPC. It doesn't seem to ...

  1. #1
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    Hotmail (@msn.com) blocking all email from server

    It appears that Hotmail (@msn.com) is blocking all messages originating from the server IP range which hosts my domains on JagPC. It doesn't seem to matter which domain I use. All emails are being blocked based on the originating IP. Here is the message..

    host mx3.hotmail.com [65.55.37.104]: 550 SC-001 (COL0-MC3-F6) Unfortunately, messages from 69.73.156.6 weren't sent. Please contact your Internet service provider since part of their network is on our block list.
    How to proceed to have this corrected?

  2. #2
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    Hello gadgetwiz,

    Can you please open a support ticket or post your current ticket number here so that we can look into this for you? Thank you.

  3. #3
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    Quote Originally Posted by gadgetwiz View Post
    It appears that Hotmail (@msn.com) is blocking all messages originating from the server IP range which hosts my domains on JagPC. It doesn't seem to matter which domain I use. All emails are being blocked based on the originating IP. Here is the message..



    How to proceed to have this corrected?
    We have asked for this IP to be delisted. Please let us know if you have anymore questions.
    Zachary | Chief Customer Officer
    JaguarPC.com

    Need a Manager?
    (pm) | (email) Greg, Chief Executive Officer
    (pm) | (email) Les, Chief Operations Officer

    How are we doing? Tell us at [email protected]

  4. #4
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    Quote Originally Posted by JPC-Zachary View Post
    We have asked for this IP to be delisted. Please let us know if you have anymore questions.
    Ok, thanks.

    What kind of time frame is normally required to have your request to delist honored?

  5. #5
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    At the most it could be up to 48 hours but we generally see it delisted in a much shorter amount of time.

  6. #6
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    Me too. :-( new development as of yesterday.

  7. #7
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    Quote Originally Posted by Pandora View Post
    Me too. :-( new development as of yesterday.
    Will you PM a ticket # or your CID. I'll get this looked into.
    Zachary | Chief Customer Officer
    JaguarPC.com

    Need a Manager?
    (pm) | (email) Greg, Chief Executive Officer
    (pm) | (email) Les, Chief Operations Officer

    How are we doing? Tell us at [email protected]

  8. #8
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    Quote Originally Posted by gadgetwiz View Post
    Ok, thanks.

    What kind of time frame is normally required to have your request to delist honored?
    Took gmail 6 or 7 weeks to get my SDX servers IP delisted.

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