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This is a discussion on C2 server down in the Hosting Talk & Chit-chat forum
Hi, the C2 server is down. Cpanel, webmail, ftp don't work. Is not possible the access. The sites are in white page by some hours. ...

  1. #1
    Loyal Client Proximaera's Avatar
    Join Date
    Feb 2007
    Location
    Italy
    Posts
    18

    Lightbulb C2 server down

    Hi, the C2 server is down.
    Cpanel, webmail, ftp don't work. Is not possible the access. The sites are in white page by some hours.

    I have sent a ticket but I have'nt receiving answer.
    I would want to have some information, please.
    Thank you in advance for your support!

    .. and excuse me for my english

  2. #2
    Loyal Client
    Join Date
    Dec 2006
    Posts
    65
    All services with the exception of MYSQL are reporting up for me:

    Apache Online
    FTP Online
    MYSQL Offline
    Email(POP3) Online
    Email(IMAP) Online
    Webmail Online
    Cpanel Online
    Internet Connection Online
    WHM Online

    I can pull my site and imap email as well as cpanel and ftp. However, there were issues with the primary node earlier this morning according to this thread: http://forum.resellerzoom.com/showthread.php?t=4811

  3. #3
    Loyal Client
    Join Date
    Dec 2006
    Posts
    65
    Server went down again ~5:30 EDT. no cpanel, http, ftp, IMAP, POP3, mysql.


    Ticket submitted.

  4. #4
    Dylan
    Guest
    Ticket received. Nazmy is working on resolving the C2 issue.

  5. #5
    Dylan
    Guest
    Resolved. The C2 server could not umount it's drbd mount points after an automatted failover
    This has since been resolved. Services are back on the Primary. Thank you for your patience.

  6. #6
    Loyal Client
    Join Date
    Dec 2006
    Posts
    65
    Thanks for the fast reply in both this thread and my ticket. I assume that this failover back to the primary is a result of the failover to the secondary from this morning.

  7. #7
    Dylan
    Guest
    Quote Originally Posted by kwright510 View Post
    Thanks for the fast reply in both this thread and my ticket. I assume that this failover back to the primary is a result of the failover to the secondary from this morning.
    That's correct.

  8. #8
    Loyal Client
    Join Date
    Dec 2006
    Posts
    65
    So, without failover, those hosted on the server would have had a several hour ~9-10 hour outage rather than a few minutes here and there. If so, then it looks like failover may have saved the day ;-).

  9. #9
    Loyal Client Proximaera's Avatar
    Join Date
    Feb 2007
    Location
    Italy
    Posts
    18

    Thumbs up Perfect

    Thanks for the reply here and in my ticket.
    All works fine now.
    Thank you hzDylan and kwright510 and all Hostingzoom Team!
    Have all a nice day

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