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This is a discussion on Problems with Aletia signup? in the Hosting Talk & Chit-chat forum
Is there any secrect to getting the account signup to work? All afternoon I have tried to signup, but continually get OLE DB errors and ...

  1. #1
    Loyal Client
    Join Date
    Jan 2002
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    12

    Problems with Aletia signup?

    Is there any secrect to getting the account signup to work? All afternoon I have tried to signup, but continually get OLE DB errors and page timeouts. This seems to be the fault of the billing provider Aletia uses, but it make Aletia look bad.

    I sent an email to Aletia support inquiring about creating a new account (around 3pm central) but have recieved no reply. I needed to get a web host setup today. If Aletia cannot get the signup straightened out for me by in the morning, I will have to look elsewhere.

    (Edited for misspelling Aletia's name.)

  2. #2
    Loyal Client
    Join Date
    Dec 2001
    Posts
    129
    nope, there definately isnt a secret to signing up
    if i had to make a wild guess i would assume aletias billing provider is temp down possibly some technical difficulties

  3. #3
    Loyal Client
    Join Date
    Jan 2002
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    12
    I was finally able to complete the signup process via the web. Hopefully, account setup will go more smoothly.

  4. #4
    Loyal Client
    Join Date
    Jan 2002
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    12
    After, the setup problems Aletia has definately come through. They just sent me my account info (around 11pm) after only 30 or so minutes from when I was able to sign up. High marks so far.

    Sorry if I came off as a little impatient. Dealing with addr.com will do that to a person...

  5. #5
    Loyal Client
    Join Date
    Jan 2002
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    9
    :wavey: (Love this little man)

    I have just signed up with no problems at all.

    springwell

  6. #6
    Loyal Client
    Join Date
    Jan 2002
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    17
    http://aletiaforums.com/showthread.php?s=&threadid=2364

    aletia might want to consider giving their billing people a hard time

  7. #7
    Loyal Client
    Join Date
    Jan 2002
    Posts
    77
    Ugh I got the same error, as did a friend who registered an hour before me (around Noon, EST). Not exactly the very best 'first' impression as a client. But because of Aletia's well known reputation, we decided to continue along, hoping for the best. I immediately contacted support after that error to inquire about my transaction and patiently waited the day until they got back to me. Twas finally around 9pm that my ordering information arrived in my inbox, and now I'm awaiting the setup of my account.

    Hopefully, it'll be smooth sailing from here!

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