Web Hosting Forums

Results 1 to 2 of 2

This is a discussion on Tickets? in the Hosting Talk & Chit-chat forum
Hey, I was wondering what the whole ticket thing was, I know it has something to do with support, but whats it purpose? ...

  1. #1
    Loyal Client
    Join Date
    Nov 2001
    Posts
    83

    Tickets?

    Hey,
    I was wondering what the whole ticket thing was, I know it has something to do with support, but whats it purpose?
    zetsubouclub

  2. #2
    Like a star... Julian Muņoz's Avatar
    Join Date
    Oct 2002
    Location
    Colombia
    Posts
    1,368
    Its purpose is help to better route the problems to the different technicians.

    If this is a billing problem, the ticket will be assigned to the billing departament...

    If this is a server related problem, then the ticket will be assigned to a different person able to fix the problem.
    Julian D. Muņoz - LANeros.com

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •