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This is a discussion on Won't Cancel My Account in the Hosting Talk & Chit-chat forum
I have yet to realize why Aletia is not canceling my account. I have sent them four seperate e-mails, and since I did not register ...

  1. #1
    Loyal Client
    Join Date
    Mar 2002
    Posts
    2

    Won't Cancel My Account

    I have yet to realize why Aletia is not canceling my account.

    I have sent them four seperate e-mails, and since I did not register with a credit card, I cannot use paysystems. I have given them all information except the reciept #, that in which I lost because my computer developed a virus and I lost *all* my files. What should I do? I've tried being patient, but it's already been a month and a half, and I don't enjoy paying for something I'm not using.

  2. #2
    Loyal Client
    Join Date
    Jun 2002
    Posts
    33
    I think this was the right decision to post here. My support ticket which was assigned to Laura was ignored until I posted here. I was then assigned to the Triage team who worked with me most of the way, but then assigned me back to Laura who still hasn't responded. *sigh*

    Try calling: 1 (888) 320 7482

    Don't know if you can get a real person on that number, but it's worth a try.

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