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This is a discussion on [Completed] Maintenance -- Newcallisto.nocdirect.com in the News and Announcements forum
Shared server newcallisto.nocdirect.com has gone unresponsive, our data center staff is working on it. We are trying hard to get it back online at earliest. ...

  1. #1
    JPC Dream Team
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    [Completed] Maintenance -- Newcallisto.nocdirect.com

    Shared server newcallisto.nocdirect.com has gone unresponsive, our data center staff is working on it. We are trying hard to get it back online at earliest. More updates will be posted as soon as available.
    Nasir | Technical Support
    http://JaguarPC.com

  2. #2
    JPC Dream Team
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    Hi,

    We have consoled the server but there was no output so we had no choice but to reboot it. It needed a filesystem check (FSCK) to fix filesystem errors. It is back online now.
    Nasir | Technical Support
    http://JaguarPC.com

  3. #3
    JPC Dream Team JPC-Bilal's Avatar
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    Update: We have identified a bad disk in the RAID of the server that we are going to replace shortly to prevent any damage to the data on server. During rebuild you may experience performance issues and we may have to keep services down to speed up the process. We will keep this thread updated with the status and we appreciate for your patience with this issue.
    Bilal B. - JaguarPC
    www.JaguarPC.com

  4. #4
    JPC Dream Team JPC-Bilal's Avatar
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    Update: After replacing bad disk, server has been rebooted and now running a file system check (FSCK).
    Bilal B. - JaguarPC
    www.JaguarPC.com

  5. #5
    JPC Dream Team JPC-Bilal's Avatar
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    Its an update that FSCK is still running on the server.
    Bilal B. - JaguarPC
    www.JaguarPC.com

  6. #6
    JPC Dream Team
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    The automatic file system check has failed and the server is now performing the manual file system check.
    Sergey | Systems Administrator/Network Administrator
    Jaguarpc.com

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  7. #7
    JPC Dream Team
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    The server is now back on-line.
    Sergey | Systems Administrator/Network Administrator
    Jaguarpc.com

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  8. #8
    JPC Dream Team
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    We are experiencing some issue with bringing Apache web server back on-line on the server. We are currently recompiling Apache and PHP on the server. We will keep you updated.
    Sergey | Systems Administrator/Network Administrator
    Jaguarpc.com

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  9. #9
    JPC Dream Team
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    Apache and PHP have been recompiled and websites are loading fine now. If you experience any further issues, please submit a trouble ticket for our technical support department and we will review it.
    Sergey | Systems Administrator/Network Administrator
    Jaguarpc.com

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  10. #10
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    The server is currently inaccessible and our NOCC admins are checking it. Updates will follow.

    Thanks for the cooperation.

  11. #11
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    Update: After reboot, the server is back online.

    Thank you.

  12. #12
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    Currently raid is initializing on the server. You may experience performance issues and we may have to keep services down to speed up the process. We will keep this thread updated with the status and we appreciate for your patience with this issue.

  13. #13
    JPC Dream Team
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    The raid initialization is 4% complete. Currently no services are stopped. We will update the thread as the raid initialization progresses.
    Jay J | Technical Support
    JaguarPC

  14. #14
    JPC Dream Team
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    The raid initialization is 42% complete. Updates will follow.
    Jay J | Technical Support
    JaguarPC

  15. #15
    JPC Dream Team
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    The RAID initialization is 72% completed.
    Sergey | Systems Administrator/Network Administrator
    Jaguarpc.com

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