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This is a discussion on Maintenance -- Multiple Servers Inaccessible at UK Data Center [Completed] in the News and Announcements forum
Multiple servers at our UK facility are currently not responding to all kind of network requests. Our network admins are working on this issue and ...

  1. #1
    JPC Dream Team
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    Maintenance -- Multiple Servers Inaccessible at UK Data Center [Completed]

    Multiple servers at our UK facility are currently not responding to all kind of network requests. Our network admins are working on this issue and we are striving hard to restore full services as soon as possible.

    Thanks for your patience and understanding, more updates will be regularly posted.
    Nasir | Technical Support
    http://JaguarPC.com

  2. #2
    Loyal Client
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    Aug 2011
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    Servers should start coming back online momentarily. Based on the initial information we are receiving from the data center there was a power outage at the facility. We will continue to monitor the situation and provide updates as necessary. Thank you for your patience through the outage.
    Zachary | Chief Customer Officer
    JaguarPC.com

    Need a Manager?
    (pm) | (email) Greg, Chief Executive Officer
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    How are we doing? Tell us at [email protected]

  3. #3
    Banned
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    Hello,

    The servers are starting to come back online at this time. We are going to monitor the servers and allow sufficient time for all servers and services to become stable prior to us closing this out. We are continuing to monitor all the servers/services.

  4. #4
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    Hello,

    All services are up and we are continuing to monitor the servers at this time. If all services remain stable through the next update time, we will close this thread. If you are experiencing issues, please contact support.

  5. #5
    Banned
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    Hello,

    We are checking on 9.uk and 24.uk as both of these are showing unresponsive from the power outage earlier. We are coordinating with the datacenter to bring these servers back online. We apologize for the inconvenience.

  6. #6
    Banned
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    May 2011
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    Currently our admins are consoling 9.uk.nswebhost.com as the server is online; however, it remains inaccessible to network traffic. Thank you for your patience.

  7. #7
    Banned
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    9.uk.nswebhost.com is fixed and accessible now. The admins are still working on 24.uk.nswebhost.com via KVM. Updates will follow.

    Thanks for the cooperation.

  8. #8
    Banned
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    We are still working on 24.uk.nswebhost.com. Updates will follow.

  9. #9
    Loyal Client
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    We are still working with our cage tech to bring server 24.uk.nswebhost.com back online. More updates will follow.
    Vivek | System Administrator
    JaguarPC.com


    Helpful Links
    Current Specials | Knowledge Base | Network Status

  10. #10
    Loyal Client
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    We are still working to get this server fixed. More updates will follow.
    Vivek | System Administrator
    JaguarPC.com


    Helpful Links
    Current Specials | Knowledge Base | Network Status

  11. #11
    Loyal Client
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    Server is back online and everything is working fine. Thanks for your patience.
    Vivek | System Administrator
    JaguarPC.com


    Helpful Links
    Current Specials | Knowledge Base | Network Status

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