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This is a discussion on Domain Registration Renewal Notices - THE WORDING in the Suggestions and Feedback forum
About a month ago I received a domain registration renewal notices from Jag - I took the time to go to my control panel and ...

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    EHG
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    Domain Registration Renewal Notices - THE WORDING

    About a month ago I received a domain registration renewal notices from Jag - I took the time to go to my control panel and verify that my domains were set for auto renewal.

    I did not understand why I received the notification from Jag and responded to the email and made the following suggestion that if Jag is going to send out domain registration renewal notices to all those who have setup their domains to auto renew then they really should reword the notification send out. This is an excerpt from that email

    Quote Originally Posted by ehg
    I think if you are going to send out domain registration reminders to those who have chosen to have them automatically updated that you should reword the notification. To me it indicated that I needed to take action to protect my domain name. Just add a statement that if you have chosen auto renewal for your domain registration that no action is required or something similar.

    This is the response from the customer service rep at jag

    Quote Originally Posted by Clay t.

    Hi Edward,

    As desired I have closed out your Aletianic.com account, since everything can be managed directly from your client panel. You have pointed out some good feedback about the domain renewal reminders and how they should be reworded, and I'll be passing that feedback along to the proper team so it can be considered. Also thanks for the kind comments, as you've been with us for so many Years it definitely means a lot for us - we appreciate that!

    If anything else does come up, please just let us know. Have a wonderful day Edward!

    ----
    Regards,
    Clay T.
    Customer Success Specialist
    I just got another notification for my other domain and here is a copy of the email I received





    Obviously the "team" responsible for creating and sending out these notifications didn't think that any changes were necessary as this notification is no different then the initial one I received a month ago for my other domain name.

    The wording in this NOTIFICATION indicates that I MUST TAKE ACTION IF I WISH TO RENEW MY DOMAIN REGISTRATIONS.
    THE FACT IS THEY ARE SETUP FOR AUTO RENEWAL AND I DO NOT HAVE TO TAKE ANY ACTION AND I BELIEVE THAT SHOULD BE INCLUDED IN THE EMAIL.

    WHAT I LIKE BEST ABOUT JAG AS MY HOSTING COMPANY IS I DON'T HAVE TO THINK ABOUT YOUR GUYS - OVER THE PAST WHAT 16 OR 17 YEARS THAT IS HOW IT HAS BEEN MOST OF THE TIME - SO ANYWAY I THOUGHT IT WAS A WASTE OF MY TIME TO HAVE TO OPEN UP MY CONTROL PANEL JUST TO VERIFY THAT MY DOMAINS WERE SET TO AUTO RENEW AFTER RECEIVING THE ABOVE EMAILS.
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